A hotel

NO

barriers

An entrance without a single step, a lift to every floor, an adapted room with a roll-in shower and a pool hoist. Right in the historic centre of Sóller.
Fachada del Alcázar Hotel Sóller en Carrer de sa Romaguera
Fachada del Alcázar Hotel Sóller desde la calle

No

a single

step

This is not a half-measure or a single adapted room. You enter from the street without a step, the lift reaches every floor and the pool has an access hoist.

I
Step-free entrance

You come in through the main door, directly from Carrer de sa Romaguera. No makeshift ramp and no service entrance.

II
Lift to every floor

The lift reaches every floor of the hotel. There is no area you can only get to by stairs.

III
Adapted room

With a roll-in shower: flush with the floor, no lip or tray to step over. Mention it when you book and we will assign it to you.

IV
Pool hoist

The outdoor pool has an access hoist. Swimming should not depend on mobility, and here it does not.

V
Accessible communal areas

Reception, café, terrace, garden and sun terrace. All on the same floor and a few metres from the room.

(Before you book)

What You Need to Know

And if it is not here, write to us and we will sort it out.

Does the entrance have steps?

None. You enter directly from Carrer de sa Romaguera, at street level and through the main door.

Does the lift reach every floor?

Yes, every one. There is no area of the hotel you can only reach by stairs.

What is the bathroom like in the adapted room?

It has a roll-in shower: flush with the floor, no lip or tray to step over.

Can the pool be accessed with reduced mobility?

Yes. The outdoor pool has an access hoist. Let us know at reception and we will set it up for you.

Are the café and breakfast accessible?

Yes. The café, the terrace, the garden and the sun terrace are on the same floor and reached without steps.

Are guide or assistance dogs allowed?

Always. Although we do not accept pets, guide and assistance dogs are welcome.

Ask

( no caveats )

If you have any question about accessibility before booking, call us on +34 971 18 86 86. We would rather settle it on the phone than leave you wondering.
Zona de solárium con tumbonas y vistas a la Serra de Tramuntana